What you get
Why carers stay with us.
Continuity of care for a client is continuity of employment for a carer, seen from the other side of the front door. That is why we spend money on the things below rather than on recruitment adverts to replace people who left.
Pay
Travel time is paid
You are paid for the time between calls, not just the time inside them, plus 45p per mile. It costs us more and it is the whole reason our rounds stay stable.
Rotas
Published two weeks ahead
You can plan childcare, a second job, or a Tuesday evening. Changes are agreed with you rather than texted at you.
Training
Funded, not "supported"
Care Certificate, NVQ Levels 2 to 5 and clinical competencies — all paid for by us, completed in paid time.
Support
Someone answers at 3am
The same on-call line our clients use is there for carers. You are never alone in a house with a problem you cannot solve.
Progression
Coordinators come from the round
Most of our coordinators and several branch managers started as carers. We promote from the round wherever we can.
Extras
£250 refer-a-friend
Blue Light Card eligibility, 28 days holiday including bank holidays, workplace pension and a paid DBS.
Rotas
Published two weeks ahead
You can plan childcare, a second job, or a Tuesday evening.
Changes are agreed with you rather than texted at you.
Training
Funded, not "supported"
Care Certificate, NVQ Levels 2 to 5 and clinical competencies —
all paid for by us, completed in paid time.
Extras
£250 refer-a-friend
Blue Light Card eligibility, 28 days holiday including bank
holidays, workplace pension and a paid DBS.