Home / Care services / Palliative & end-of-life care
So that home can stay the plan.
Compassionate palliative and end-of-life care at home — supporting comfort, dignity and quality of life, and working alongside your GP, district nurses and hospice team so the family is supported as well as the patient.
Palliative care is about quality of life. It supports people living with a life-limiting or progressive illness to manage their day-to-day needs, while their physical and emotional wellbeing is looked after — and it supports the people around them too.
Dignity and comfort sit at the centre of it. Our care professionals assist with personal care and everyday activities respectfully and unhurriedly, and leave as much choice and control with the individual as possible. We take the time to listen to what matters to the person, and their preferences are what the care plan is written around.
Care at home can provide the practical and personal support that lets somebody stay in familiar surroundings for as long as that is appropriate and wanted. We work closely with the individual, their family and the professionals already involved — GPs, district nurses, specialist palliative teams and hospices — so that care is coordinated and everyone understands what has been agreed. End-of-life needs can change quickly, so packages are reviewed and adapted as circumstances develop.
We listen to what is happening, what matters to the person and what the family needs — confidentially, and without pressure to decide anything on the spot.
Beliefs, cultural preferences, personal values and choices are written into the care plan alongside the practical support, so that choice and control stay with the individual.
We work alongside GPs, district nurses, specialist palliative teams and hospices, delivering the agreed care within our team’s competence and keeping everyone informed.
End-of-life needs can change quickly. We stay in contact with the individual, the family and the professionals involved so support can be adapted as circumstances develop.
It is care that focuses on quality of life for somebody living with a life-limiting or progressive illness. It supports day-to-day needs alongside physical and emotional wellbeing, and it may be needed for months or only in the final weeks.
Yes. Home-based care can provide the practical and personal support required to help somebody remain in familiar surroundings for as long as that is appropriate and desired.
Yes. We work alongside GPs, district nurses, specialist palliative care teams, hospices and any other professionals involved. Our role is to deliver the agreed care within our team’s competence and to keep those professionals informed when needs or circumstances change.
Yes. Relatives and loved ones often need practical help, reassurance and time simply to be with the person they care about. Our care team provide that support while respecting family relationships and the wishes of the person receiving care.
Yes. Individual beliefs, cultural preferences, personal values and choices are respected, and we work with families and professionals to provide care that is appropriate to the person.
Care packages are reviewed and adapted as circumstances develop. We keep in contact with the individual, the family and the relevant professionals so that changes in needs are identified and the right support considered.
Before you decide
Who qualifies for fully funded NHS care at home, how the Checklist and Decision Support Tool work, and why so many eligible people never apply.
Read the guide →How hospital discharge is supposed to work, what tends to go wrong on a Friday afternoon, and how to get care started at short notice.
Read the guide →Where we deliver it
Every package is run from the branch nearest the person receiving care, so the coordinator knows the roads, the hospitals and the carers by name.
Yardley, Acocks Green, Hall Green, Sparkhill
The Birmingham branch →Solihull, Shirley, Olton, Knowle
The Solihull branch →Erdington, Sutton Coldfield, Kingstanding, Perry Barr
The Erdington branch →Northfield, Kings Norton, Longbridge, West Heath
The Northfield branch →Dudley, Brierley Hill, Stourbridge, Halesowen
The Dudley & Sandwell branch →Wolverhampton, Bilston, Wednesfield, Tettenhall
The Wolverhampton & Telford branch →Derby city, Alvaston, Allestree, Mickleover
The Derby branch →Worcester, Droitwich, Malvern, Evesham
The Worcestershire branch →We will tell you what is genuinely needed, even when that is less than you asked for.