Home / Care services / Companionship & social calls
Sometimes the greatest support is simply having someone there.
Someone to talk to, spend time with and share the everyday with. Company, conversation, a lift to the shops — the part of care that families tell us mattered most.
At Nationwide Care Services we understand that having someone to talk to and spend time with makes a real difference to how a person feels. Whether someone lives alone, is less able to get out than they were, or simply enjoys the company, our carers are there to provide genuine companionship and to keep social connection going.
Loneliness is a clinical risk, not a soft one. It shows up in appetite, in sleep, in whether medication gets taken and in how quickly someone declines. Company is the simplest thing anyone can do about it, and for a lot of the people we support it is the visit that changes the most.
We believe companionship is about creating real connections and making each visit something to look forward to. Our carers take the time to learn what matters to a person — their interests, their routines, their preferences. Sometimes a cup of tea and a conversation is all it takes. Other times it is a walk, a favourite game, an hour spent on a hobby, or simply having someone there.
Companionship visits also give families peace of mind, knowing that a loved one has regular social contact and a friendly face each week. Visits are flexible — an hour a week, a long afternoon, or a daily call — and are built around the person and their care plan.
Companionship-only visits do not need a formal assessment. A phone call about the person — what they like, what their week looks like — is usually enough.
We match on things in common: gardening, football, music, the same home town. It is what makes the hour work rather than pass.
The same day, the same time, the same carer, so it becomes something to look forward to rather than something that happens to you.
Visits flex with the care plan as needs change, and we will send a short note to the family after each one if you would like it.
One hour for companionship calls, because anything shorter is not really company.
That is the whole point of the service, so yes wherever we possibly can. You meet the carer before visits start, and if the match is not right we will change it — no awkwardness required.
Yes. Our carers use their own insured vehicles for escorted trips, and mileage is charged at 45p per mile.
Yes, and many families do — a personal care call in the morning and a longer social visit later in the week, on one care plan and one invoice.
Before you decide
What to look for on a visit, which changes actually matter, and how to raise it without it turning into a row about independence.
Read the guide →What the term actually means, what a visit involves, how it differs from live-in and residential care, and who arranges it.
Read the guide →Where we deliver it
Every package is run from the branch nearest the person receiving care, so the coordinator knows the roads, the hospitals and the carers by name.
Yardley, Acocks Green, Hall Green, Sparkhill
The Birmingham branch →Solihull, Shirley, Olton, Knowle
The Solihull branch →Erdington, Sutton Coldfield, Kingstanding, Perry Barr
The Erdington branch →Northfield, Kings Norton, Longbridge, West Heath
The Northfield branch →Dudley, Brierley Hill, Stourbridge, Halesowen
The Dudley & Sandwell branch →Wolverhampton, Bilston, Wednesfield, Tettenhall
The Wolverhampton & Telford branch →Derby city, Alvaston, Allestree, Mickleover
The Derby branch →Worcester, Droitwich, Malvern, Evesham
The Worcestershire branch →We will tell you what is genuinely needed, even when that is less than you asked for.