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Sometimes the greatest support is simply having someone there.

Companionship & social calls

Someone to talk to, spend time with and share the everyday with. Company, conversation, a lift to the shops — the part of care that families tell us mattered most.

Company and conversationEscorted outingsWeekly or daily

At Nationwide Care Services we understand that having someone to talk to and spend time with makes a real difference to how a person feels. Whether someone lives alone, is less able to get out than they were, or simply enjoys the company, our carers are there to provide genuine companionship and to keep social connection going.

Loneliness is a clinical risk, not a soft one. It shows up in appetite, in sleep, in whether medication gets taken and in how quickly someone declines. Company is the simplest thing anyone can do about it, and for a lot of the people we support it is the visit that changes the most.

We believe companionship is about creating real connections and making each visit something to look forward to. Our carers take the time to learn what matters to a person — their interests, their routines, their preferences. Sometimes a cup of tea and a conversation is all it takes. Other times it is a walk, a favourite game, an hour spent on a hobby, or simply having someone there.

Companionship visits also give families peace of mind, knowing that a loved one has regular social contact and a friendly face each week. Visits are flexible — an hour a week, a long afternoon, or a daily call — and are built around the person and their care plan.

What this includes

  • Friendly conversation and regular social interaction
  • Shared hobbies, interests and favourite activities
  • Reading, watching television or listening to music together
  • Walks and time outdoors
  • Accompanying to appointments, activities and social events
  • Help with the shopping, or a weekly shop done together
  • Encouragement to keep up independence and confidence
  • Reassurance and emotional support
  • A sitting service so a family carer can have a few hours off

Who it tends to suit

  • Someone living alone who has gradually stopped going out
  • People who find it harder to get about than they used to
  • Families living too far away to visit as often as they would like
  • People recently bereaved, or adjusting to living on their own
  • Anyone who simply enjoys the company and the routine of a regular visit
  • Family carers who need a few reliable hours to themselves

How it works

  1. A conversation, not a form

    Companionship-only visits do not need a formal assessment. A phone call about the person — what they like, what their week looks like — is usually enough.

  2. Matched on interests

    We match on things in common: gardening, football, music, the same home town. It is what makes the hour work rather than pass.

  3. A standing appointment

    The same day, the same time, the same carer, so it becomes something to look forward to rather than something that happens to you.

  4. Flexible, and fed back

    Visits flex with the care plan as needs change, and we will send a short note to the family after each one if you would like it.

Common questions

Is there a minimum visit length?

One hour for companionship calls, because anything shorter is not really company.

Will it be the same carer each time?

That is the whole point of the service, so yes wherever we possibly can. You meet the carer before visits start, and if the match is not right we will change it — no awkwardness required.

Can the carer take my mother to appointments or out for the day?

Yes. Our carers use their own insured vehicles for escorted trips, and mileage is charged at 45p per mile.

Can we book this alongside personal care?

Yes, and many families do — a personal care call in the morning and a longer social visit later in the week, on one care plan and one invoice.

Free assessment. No obligation.

We will tell you what is genuinely needed, even when that is less than you asked for.

Call 0121 707 0121 Request a callback