At Nationwide Care Services, our supported living services help adults live as independently as possible while receiving the right level of support to meet their individual needs.
We believe supported living should be about more than providing care. It is about helping people have greater choice and control over their lives, develop confidence, build life skills and take part in their local community.
Our support is personalised around each individual, with care plans designed to reflect their abilities, aspirations, preferences and goals.
How supported living works
Supported living enables individuals to live in their own home or a shared living environment while receiving personalised support from our experienced care teams.
The level of support can vary depending on individual needs. Some people may need a few hours of support each day, while others may require more intensive or continuous assistance.
Our aim is always to provide the appropriate level of support while encouraging independence wherever possible.
Support planned around the individual
Everyone has different ambitions, abilities and support needs. Our approach starts with getting to know the individual and understanding what matters to them.
We work with the person, their family and the relevant professionals to develop a personalised support plan.
Support is reviewed regularly so that it can adapt as an individual’s needs, circumstances and goals develop.
Building confidence and life skills
Our focus is on supporting people to do things for themselves wherever they can, rather than creating unnecessary dependence.
Our care professionals encourage individuals to develop practical skills and confidence at their own pace. That may include learning how to prepare meals, manage money, use public transport, maintain a home or make decisions about everyday life.
Small achievements can make a significant difference to someone’s confidence and independence.
Complex and specialist needs
Some individuals need supported living alongside more complex or clinical care needs.
Where appropriate, Nationwide Care Services can provide tailored support for people living with physical disabilities, neurological conditions, learning disabilities, acquired brain injuries and other complex needs.
We work alongside families and the relevant healthcare professionals so that support is coordinated around the individual’s assessed needs and care plan.
Part of the local community
Being part of the local community can have a positive impact on confidence, wellbeing and quality of life.
We support individuals to pursue their interests, maintain relationships and access activities and opportunities in their community.
The aim is to help each person build a meaningful life that reflects their own interests and aspirations.
Working in partnership
We understand that choosing supported living is an important decision for individuals, families and professionals.
Our team works collaboratively with families, social workers, healthcare professionals, commissioners and other relevant organisations to help ensure that support is well planned, coordinated and responsive.
We maintain clear communication and review support regularly, so that it continues to meet the individual’s needs and the outcomes everyone has agreed.
Dignity, privacy and choice
We believe everyone deserves to feel safe, respected and comfortable in their own home.
Our supported living services are designed to promote dignity, privacy, choice and control, while providing the reassurance that professional support is there when it is needed.
If you are looking for supported living for yourself, a family member or someone you support, we can help you explore the options and build a personalised package around you.
How much support can I have?
Anything from a few hours a day through to continuous support, including waking nights and sleep-in cover. The level is agreed with you at assessment and reviewed regularly, because the right amount of support today is not always the right amount in a year.
Can I live in my own home, or with other people?
Either. Supported living works in your own home or in a shared living environment, whichever suits you better. The support is personalised to you as an individual rather than to the house.
Who provides the housing?
Usually a housing association or private landlord — we are the care provider, not the landlord, which keeps your tenancy independent of your support.
Will I lose my independence?
The opposite is the intention. We support people to do things for themselves wherever they can, rather than creating unnecessary dependence. Support covers the parts of life that are genuinely difficult and steps back everywhere else.
Can support hours change?
Yes, and they should. Support is reviewed as needs, circumstances and goals develop, and most packages change over time — often reducing as confidence and independence grow.
Can you support someone with complex or clinical needs?
Yes, where appropriate. We provide tailored support for people living with physical disabilities, neurological conditions, learning disabilities, acquired brain injuries and other complex needs, working alongside families and healthcare professionals so that support is coordinated around the assessed needs and care plan.
Do you support people with autism?
Yes, including sensory-aware planning and low-arousal approaches, with staff trained in the Oliver McGowan framework.
How do you work with families and professionals?
Closely. We work with families, social workers, healthcare professionals, commissioners and other organisations so that support is well planned and coordinated, keeping communication clear and contributing to formal reviews.
How is supported living funded?
Some people fund it privately, many use a direct payment or a personal budget from the local authority, and some packages are health-funded or jointly funded. We can talk you through what applies in your situation.
