Birmingham branch
North Birmingham and Sutton Coldfield, run from 704 Chester Road with its own registered manager and its own out-of-hours rota.
The Erdington branch covers north Birmingham — Erdington itself, Sutton Coldfield, Kingstanding, Perry Barr, Great Barr, Castle Vale and Aston. Good Hope Hospital sits inside the catchment, and a steady share of packages here begin the day someone is discharged from it.
It is a mixed patch: terraced streets in Erdington and Aston, and larger properties out towards Sutton Coldfield. The branch runs everything from half-hour morning calls through to waking nights and complex packages, with the same team of carers returning rather than whoever the rota can spare.
The office is on Chester Road, which means a coordinator can be at an address in most of the catchment inside twenty minutes when something needs seeing in person.
We recruit locally, pay for travel time between calls and publish rotas a fortnight ahead. Carers are matched to rounds near where they live rather than sent across the county.